- Ensure that client gets on boarded on Nomura platform effectively. Proven record of Client Onboarding/ Relationship management.
- Own and resolve all issues during the onboarding process to manage client expectations and should be able to handle difficult situations with assertive skills.
- Manage queries from multiple teams related to the process.
- Identify exception cases, escalate whenever required and work towards resolutions.
- Drive and implement relevant KRI and reporting to track aged requests and ensure transparency in highlighting key risk items with effective escalation management.
Domain
- Must be able to work well and complete tasks under tight deadlines.
- Client focus - Enhancing client experience is one of the key deliverables
- Manages Relationships through inclusivity and is able to demonstrate collaborative teamwork
- Control orientation and Risk awareness- Candidate must possess an eye for detail and must be able to create an environment of control and governance
Shift
- Flexible to work in various shifts as per the business requirement
Technical
- Strong MS-Office Skills, Excellent communication skills
- Should have robust analytical skills to be able to understand Front to back derivative operations
- Knowledge of OTC derivative products
Experience
1-3 years
Qualification
Graduate/MBA
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