Salary : Rs. 20000 per month. No deductions Plus Performance based incentives up to Rs.4000
Timings: 2 Shifts
- Morning Shift - 11AM to 8PM
- Evening Shift - 2PM to 11 PM
*Working on weekends and public holidays
*Weekly off: 1 off between Monday to Thursday
Gender preference: Any
Job Description:
- Being a first point of contact, you will be responsible for building a strong relationship with the customers.
- Upselling and cross-selling of other activities, beverages, and second games.
- Managing Queues and Waiting lists
- Understand the functionality of the games.
- Facilitating and overseeing Housekeeping
- Assign players to activities .
- Guide players to play the activities.
- Assisting players with questions & needs.
- Executing in a quick and efficient manner.
- Provide qualified and extra care to the players.
- Getting reviews.
- On-need basis billing.
- On-the-job performing any unit requirements.
- Performing activities mentioned in the opening and closing checklist of the unit.
- Deal with questions and complaints of players and escalate to seniors when required.
- Manage events and bookings as needed.
- Safeguard gaming equipment.
- Alertness when players are playing activities.
- Administrative activities based on need.
Requirement and skills:
- High School diploma; additional qualifications will be a plus.
- Proficient in English (oral and written). Must be able to understand and communicate in proper English.
- Good communication skills and with zeal to build carrier in retail sales
- Excellent negotiation skills.
- Problem-solving skills
- Customer service orientation
- Excellent Execution skills
- Flexible for any shifts
- Team player
📌 Counter Sales Representative (Bengaluru)
🏢 Hex Entertainment
📍 Bengaluru
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