Job Description

Title: International Customer Support Executive – Voice Process

Location: Newtown, Kolkata

Job Type: Full time

Industry: BPO / International Voice Process / Customer Support

Job Description: We are hiring an International Customer Support Executives for a reputed multinational company in Kolkata. The role involves handling voice-based interactions with international customers, resolving queries, and delivering high-quality customer service while meeting performance standards.

Key Responsibilities:

• Handle inbound and/or outbound voice calls from international customers

• Understand customer concerns and provide accurate and timely resolutions

• Maintain professionalism and ensure customer satisfaction on every call

• Document customer interactions and update systems accurately

• Meet quality, productivity, and compliance benchmarks

• Work collaboratively with internal teams when required

Requirements

• Only Freshers can apply, experienced candidates are not eligible

• Undergraduate or graduate degree in any discipline





• Excellent spoken and written communication skills in English

• Willingness to work in rotational shifts, including night shifts

• Immediate joiners only

Work Details:

• Work Mode: Work From Office

• Shift: Rotational shifts (including night shifts)

• Interview Mode: Virtual

Benefits• Salary: 22k inhand(CTC)

• One-way cab facility provided

• Opportunity to work with a reputed global MNC

• Career growth and exposure to international processes

Other Job Details / Key Pointers:

• · Location: Newtown, Kolkata (WFO)

· Age: Open (as per policy)

· Gender: Male / Female

· Eligibility: Only Freshers can apply, experienced candidates are not eligible, Immediate joiners only

· Qualification: Undergraduate / Graduate

· Pass-out Year: Any

· Shift: Rotational (incl. night shifts)

· Payroll: Direct MNC payroll

· Communication: Excellent English (Verbal)

· Salary: 22k inhand (CTC)

· Relocation: Not available

📌 International Voice Process (Kolkata)
🏢 2COMS Consulting
📍 Kolkata