We are looking for a Client Relationship Executive to handle client communication and provide support for our software products. The role involves understanding client requirements, guiding them step-by-step, and ensuring smooth post-sales support.
This is an office-based role. Training will be provided for our software and processes.
Key Responsibilities:
- Handle client calls and messages professionally
- Understand client requirements and explain solutions clearly
- Assist clients with software setup and basic troubleshooting
- Follow up with clients for updates and issue resolution
- Coordinate with the internal technical team when required
- Maintain basic records of client interactions
- Ensure client satisfaction through clear and calm communication
Skills Preferred:
- Good verbal communication skills (Hindi, Gujarati, English basic)
- Ability to listen patiently and explain things step-by-step
- Basic computer operation knowledge
- Willingness to learn new software and processes
- Comfortable handling client calls and follow-ups
- Calm and professional attitude
Note:
This is not a sales target or telecalling job.
Training will be provided for the role.
Why Join Us:
- Reliable work environment
- Learning opportunity in software & client handling
- Long-term growth for the right candidate
📌 Client Relationship Executive (Surat)
🏢 4x Engineer
📍 Surat
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