10 Aug
|
Dbrains Info Systemsntrols Private Limited
|
Kozhikode
10 Aug
Dbrains Info Systemsntrols Private Limited
Kozhikode
Scheduling & Planning: Plan routine service visits and assign work orders to field engineers based on priority.
Client Communication: Serve as the primary contact for client queries, complaints, and service updates.
Contract Management: Track contract expiration dates and process timely AMC renewals.
SLA Tracking: Monitor response times and service closure rates to meet agreement standards.
Documentation & Reporting: Maintain service records, job cards, and prepare management information system (MIS) reports.
Billing Support: Coordinate with finance teams for invoicing and payment follow-ups. [1, 2, 3]
📌 Client Support Manager (Kozhikode)
🏢 Dbrains Info Systemsntrols Private Limited
📍 Kozhikode