Quality Analyst (Bengaluru)

Quality Analyst (Bengaluru)

10 Aug
|
BABA RAVIGIRI AROGYA HOSPITAL
|
Bengaluru

10 Aug

BABA RAVIGIRI AROGYA HOSPITAL

Bengaluru

Monitor and evaluate customer calls as per quality standards.

Check calls for communication, process adherence, and customer handling.

Prepare daily and weekly quality reports.

Identify mistakes and provide feedback to agents.

Conduct quality audits and share improvement areas.

Work with Team Leaders to improve agent performance.

Maintain quality scores and ensure process compliance.

Support training and coaching based on quality findings.

📌 Quality Analyst (Bengaluru)
🏢 BABA RAVIGIRI AROGYA HOSPITAL
📍 Bengaluru

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