Key Responsibilities

Manage daily e-commerce operations

• Product listing & updating on marketplaces

• Inventory management & stock updates

• Order processing & packaging

• Coordinate customer calls and queries

• Handle returns, exchanges & customer follow-ups

• Maintain basic records and reports

Requirements:• Positive communication skills

• Basic computer knowledge

• Knowledge of Excel/Google Sheets preferred

• Responsible and organised

• Willingness to learn e-commerce operations

Website Management:

Product Listings: Upload new items, manage inventory, and optimize product descriptions with SEO keywords.

Customer Support: Resolve buyer issues and coordinate with warehouse or logistics teams for timely order fulfillment. [

Skills and Qualifications

Education: Bachelor’s degree in Business, Marketing, IT, or a related field.

Experience: 1 to 3 years for junior roles (Executives) or 3+ years for senior roles (Managers/Specialists).

Technical Skills: Proficiency in e-commerce backends, basic HTML/design layout, and web analytics tools.

Soft Skills: Strong communication, time management, and problem-solving abilities.

📌 E-Commerce Executive (Ludhiana)
🏢 Tanya Enterprises
📍 Ludhiana