Job Title

E-commerce Marketplace Executive (Amazon.in & Flipkart Seller Account Specialist)

Job Summary

We are seeking a highly motivated and experienced E-commerce Marketplace Executive to manage and grow our seller accounts on Amazon.in and Flipkart. The ideal candidate should have hands-on experience with Amazon Seller Central and Flipkart Seller Hub, managing end-to-end marketplace operations including product listings, catalog management, inventory, order processing, advertising, account health, and sales growth.

Key Responsibilities

Marketplace Account Management

- Manage Amazon.in Seller Central and Flipkart Seller Hub accounts.
- Handle end-to-end marketplace operations independently.
- Ensure compliance with marketplace policies and seller performance standards.
- Monitor account health and resolve account-related issues.

Product Listing & Catalog Management

- Create current product listings and optimize existing listings.
- Upload products with accurate titles, descriptions, images, keywords, and specifications.
- Manage product variations, category mapping, and catalog corrections.
- Improve product visibility using SEO best practices.

Inventory & Order Management

- Monitor inventory levels to prevent stock-outs.
- Coordinate with warehouse and logistics teams for timely order fulfillment.
- Manage returns, replacements, cancellations, and customer claims.
- Update pricing and stock regularly.

Marketplace Advertising

- Plan, execute, and optimize Amazon Sponsored Ads and Flipkart Ads.
- Manage promotional campaigns, deals, and discount offers.




- Monitor advertising performance and improve ROI (ROAS/ACOS).

Sales & Performance Analysis

- Analyze daily, weekly, and monthly sales reports.
- Track KPIs such as conversion rate, Buy Box %, ACOS, ROAS, and revenue.
- Identify growth opportunities and recommend strategies to increase sales.
- Conduct competitor analysis and pricing research.

Account Health & Customer Service

- Monitor seller performance metrics.
- Resolve listing suppression, policy violations, and account warnings.
- Handle customer feedback, ratings, and escalations.
- Maintain excellent seller ratings and account health.

Reporting

- Prepare daily and monthly MIS reports.
- Generate sales, inventory, advertising, and profitability reports.
- Present performance insights and recommendations to management.

Required Skills

- Hands-on experience with Amazon Seller Central
- Hands-on experience with Flipkart Seller Hub
- Product Listing & Catalog Management
- Amazon PPC & Flipkart Ads Management
- Marketplace SEO & Keyword Research
- Inventory & Order Management
- Excel (VLOOKUP, Pivot Tables, Formulas)
- Data Analysis & Reporting
- Strong Communication Skills
- Problem-solving & Analytical Thinking





Qualifications

- Bachelor's degree in Business, Marketing, Commerce, or related field.
- 2–8 years of experience managing Amazon.in and Flipkart seller accounts.
- Experience with multiple product categories is preferred.
- Knowledge of marketplace policies and seller operations.

Preferred Experience

- Experience in handling brands selling on Amazon and Flipkart.
- Knowledge of Amazon A+ Content and Brand Registry.
- Experience with Amazon FBA, Easy Ship, and Flipkart Smart Fulfillment.
- Familiarity with tools such as Helium 10, SellerApp, or marketplace analytics tools.
- Understanding of GST and e-commerce invoicing.

Key Performance Indicators (KPIs)

- Sales Growth
- Listing Quality Score
- Account Health Score
- Advertising ROI (ROAS/ACOS)
- Order Defect Rate (ODR)
- Inventory Accuracy
- Buy Box Percentage
- Customer Rating & Feedback
- On-Time Shipment Rate
- Return & Cancellation Rate

Ideal Candidate Profile

- Minimum 2+ years of hands-on experience in Amazon.in and Flipkart marketplace management.
- Ability to independently manage complete seller account operations.
- Strong analytical mindset with a focus on sales growth and operational excellence.
- Detail-oriented, proactive, and capable of working in a fast-paced e-commerce environment.

Job Details

- Working Hours: 10:00 AM to 7:00 PM
- Salary: ₹18,000 – ₹24,000 per month (Based on experience)
- Location: Bengali Square, Indore
- Experience Required: 2+ Years
- Job Type: Full-Time

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