- Key ResponsibilitiesOperations ManagementConduct daily visits to assigned security sites.
- Ensure security guards report on time and perform duties as per SOPs.
- Verify attendance, shift deployment, and reliever arrangements.
- Maintain proper discipline and grooming standards.
- Monitor overall security operations at client sites.
- Client Relationship ManagementMeet clients regularly and collect feedback.
- Resolve operational issues immediately.
- Maintain healthy skilled relationships with clients.
- Attend client meetings whenever required.
- Manpower ManagementEnsure sufficient manpower at all assigned sites.
- Arrange replacement guards in case of absenteeism.
- Coordinate recruitment requirements with the HR team.
- Verify joining documents before deployment.
- Training & DevelopmentConduct induction training for newly deployed guards.
- Provide refresher training on:
- SOPs
- Fire Safety
- Emergency Response
- Access Control
- Visitor Management
- Incident Reporting
- Customer Service
- Maintain training records.
- Site InspectionConduct surprise day and night inspections.
- Verify:
- Uniform and grooming
- Identity cards
- Attendance
- Register maintenance
- CCTV monitoring
- Security equipment condition
- Submit inspection reports.
- Documentation & ComplianceEnsure all statutory documents are available at sites.
- Verify:
- Attendance Registers
- Visitor Registers
- Material Inward/Outward Registers
- Incident Reports
- Daily Occurrence Reports (DOR)
- Police Verification Records
- Ensure compliance with company policies and client requirements.
- Incident ManagementRespond immediately to emergencies and incidents.
- Investigate security breaches and prepare detailed reports.
- Coordinate with police,
fire department, ambulance, and local authorities whenever required.
- Recommend preventive actions.
ReportingSubmit the following reports to the Operations Manager:
- Daily Site Visit Report
- Client Feedback Report
- Incident Report
- Night Round Report
- Attendance Report
- Manpower Status Report
- Training Report
- Uniform & Grooming Report
Equipment ManagementEnsure availability and proper functioning of:
- Metal Detectors
- CCTV Systems
- Boom Barriers
- Access Control Systems
- Visitor Management System
- Fire Fighting Equipment
- Communication Devices
- Required QualificationsGraduate preferred (Minimum HSC/12th Pass)
- Experience in Security Operations preferred.
- Valid Driving License (Two-Wheeler preferred)
- Own two-wheeler preferred.
- Basic computer knowledge (MS Word, Excel, Email).
- Good communication skills in English, Hindi, and Marathi.
- ExperienceMinimum 2–5 years of experience in private security operations.
- Experience in handling residential societies, warehouses, industrial sites, or commercial properties is preferred.
- Skills RequiredLeadership
- Team Management
- Client Handling
- Problem Solving
- Decision Making
- Report Writing
- Communication Skills
- Time Management
- Conflict Resolution
- Emergency Handling
- Key Performance Indicators (KPIs)100% Site Visits as per schedule
- Client Satisfaction Score
- Zero Critical Security Incidents
- Timely Manpower Deployment
- Attendance Accuracy
- Training Completion
- Uniform Compliance
- Incident Response Time
- Documentation Compliance
- Night Patrol Completion
- Working Hours6 Days Working
- Flexible Duty Hours
- Available for emergency response, weekends, holidays, and night visits whenever required.
📌 Field Officer (Pune)
🏢 Securise Services
📍 Pune
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