Role Overview The Field Service Engineer is responsible for attending vessels and shore-based sites to carry out installation commissioning troubleshooting repair job and maintenance of advanced satellite communication systems and marine navigation equipment This role requires robust hands-on experience with gyro-stabilized antenna systems including VSAT FleetBroadband FBB Starlink OneWeb Iridium terminals Citadel Isat phones Fleet Xpress Firewall IT job and NAVARINO Infinity systems The engineer should also be proficient with IT networking hardware firewalls and secure communication components Key Responsibilities Perform onboard and onshore installation configuration commissioning and maintenance of satellite communication terminals and navigation systems Work on gyro-stabilized antennas and terminal systems including VSAT TVRO FBB Starlink OneWeb and Iridium Certus Configure and support Fleet Xpress and NAVARINO Infinity platforms including LAN WAN setups and traffic routing Set up and manage hardware firewalls VLANs VPNs and secure network infrastructure Provide technical support for Citadel communications systems including IsatPhone-based solutions Conduct fault diagnosis and repairs replacing hardware or upgrading software firmware as required Offer remote support and guidance to vessel crews for configuration or issue resolution Maintain documentation including site visit reports installation checklists and system diagrams Collaborate with OEMs remote engineers and customer IT security teams to resolve advanced issues Requirements Education Degree Diploma in Electronics Telecommunications IT or Marine Engineering Experience 3-5 years of relevant field experience in maritime satellite communications and or navigation systems Hands-on expertise with systems such as Intellian Cobham KVH Starlink and OneWeb terminals Strong knowledge of IP networking routing VLAN DHCP DNS and security principles Familiarity with Linux-based systems remote desktop tools and command-line diagnostics SSH CLI Ability to read and interpret technical drawings network diagrams and schematics Skills OEM Certifications e g Intellian Cobham KVH Starlink OneWeb Cisco CCNA CompTIA Network or equivalent Other Requirements Preferred Certification OEM Certifications e g Intellian Cobham KVH Starlink OneWeb iridium Cisco CCNA CompTIA Network or equivalent ITIL Foundation for support process understanding

📌 Field Service Engineer/ Sr. Field Support Engineer (Mumbai)
🏢 Computer Shoppe
📍 Mumbai