A receptionist plays a crucial role as the first point of contact for visitors clients and employees at an organization They are responsible for creating a positive and professional first impression and ensuring the smooth operation of the front desk and reception area The specific duties and responsibilities of a receptionist may vary but generally include the following Greeting Visitors Welcome and greet visitors clients and employees in a friendly and professional manner providing a warm and welcoming atmosphere Answering Phone Calls Manage incoming phone calls directing them to the appropriate person or department taking messages and providing information when necessary Handling Inquiries Respond to inquiries from visitors and callers about the company its services or its products offering accurate and helpful information Appointment Scheduling Schedule appointments meetings and conference room bookings maintaining an organized and up-to-date calendar Parent Calling and Managing Assist customers and clients with their needs addressing their concerns and providing a high level of customer service Managing Mail and Packages Receive and distribute mail and packages ensuring they reach the intended recipients promptly Handle outgoing mail and packages as needed Administrative Support Provide administrative support tasks such as typing data entry photocopying and faxing as requested by staff members or management Maintaining Records Maintain and update visitor logs employee directories and other records as necessary Ensure confidentiality of sensitive information Office Supplies Monitor and manage office supplies ensuring that necessary items are stocked and ordering supplies as needed Multitasking Handle multiple tasks simultaneously such as answering calls welcoming visitors and assisting with administrative duties Qualifications High school diploma or equivalent is required Excellent communication skills both verbal and written Professional and friendly demeanour with strong customer service skills Proficiency in using office equipment such as telephones computers and photocopiers Strong organizational and multitasking abilities Familiarity with office software applications e g Microsoft Office Suite Knowledge of basic administrative and clerical procedures Ability to maintain confidentiality and handle sensitive information with discretion Job Types Full-time Part time Fresher Internship Contractual Temporary Contract length 12 months Pay 10 000 00 - 15 000 00 per month Expected hours 50 per week Work Location In person