A Customer Service Coordinator provides support and assistance to customers ensuring their needs are met and issues are resolved Key responsibilities include - Customer Inquiry Response Responding to customer inquiries concerns and complaints in a timely and professional manner - Issue Resolution Resolving customer issues escalating complex problems and ensuring timely resolution - Order Management Assisting with order-related issues such as tracking cancellations and modifications - Product Service Information Providing accurate information about products or services addressing customer questions and concerns - Customer Relationship Building Building and maintaining positive relationships with customers ensuring customer satisfaction and loyalty Essential skills for a Customer Service Coordinator include - Communication Solid verbal and written communication skills - Problem-Solving Ability to resolve customer issues efficiently and effectively - Customer Service Providing excellent customer experience and ensuring high customer satisfaction - Attention to Detail Ensuring accuracy in responding to customer inquiries and resolving issues - Empathy and Patience Demonstrating empathy and patience when dealing with customer concerns and issues Job Types Full-time Fresher Pay 18 543 79 - 32 168 35 per month Benefits Health insurance Provident Fund Work Location In person Speak with the employer 91 (phone hidden)

📌 Coustomer Service Coordinator (Maharashtra)
🏢 Fairchem organics
📍 Maharashtra