Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees Workday Configuration Talent ManagementLead configuration administration and ongoing support of Workday Core HCM and Talent modules Act as the primary Workday administrator ensuring real-time alignment with organizational and structural changes Own the end-to-end lifecycle of Performance Review processes including template design testing launch monitoring completion and archival Partner with HR Business Partners to translate talent strategies into scalable and compliant Workday configurations Provide hyper-care and end-user support during critical annual and mid-year performance cycles Optimize Workday Business Process BP frameworks to reduce manual effort and improve operational efficiency Manage security talent management reporting and business process configuration with a robust focus on data governance System Integrity Security MaintenanceMonitor and maintain HRIS data integrity accuracy and compliance across all Workday modules Perform weekly data audits using custom and advanced reports to proactively identify and resolve inconsistencies Administer role-based and user-based security groups ensuring strict adherence to data privacy and access control standards Support system maintenance activities including testing validation and deployment of Workday R1 and R2 releases Execute and validate User Acceptance Testing UAT scripts for enhancements fixes and Workday releases Document configuration changes process updates and create internal How-To guides for HR users Reporting Cross-Functional IntegrationDesign build and maintain custom Workday reports using Report Writer Calculated Fields Advanced and Matrix reports Schedule and distribute critical operational and leadership reports for HR Finance and executive stakeholders Leverage Calculated Fields to automate complex business logic and data transformations Collaborate with internal and external teams to support integrations between Workday and downstream systems such as Payroll and Benefits providers Assist in troubleshooting data flow issues and ensure accurate data exchange across systems Qualifications Qualifications Bachelor s or Master s degree in Engineering Computer Applications Business Administration or equivalent professional experience Technical Functional Skills 3 years of hands-on experience with Workday configuration reporting and security administration Strong proficiency in Workday Report Writer Calculated Fields Advanced and Matrix reporting Direct experience managing and launching at least two full Performance Review cycles in Workday Solid understanding of Workday Business Process Framework and security architecture Experience supporting UAT and Workday bi-annual release cycles R1 R2 Ability to analyze complex HR data and translate it into actionable insights for stakeholders Desirable Experience supporting integrations with Payroll Benefits or other HR vendor platforms Exposure to global HR operations and enterprise HR data governance practices Workday certifications Workday Pro or equivalent are a plus BEHAVIORAL COMPETENCIES Strong Customer Orientation Demonstrates a proactive solution-focused mindset with a commitment to delivering high-quality outcomes Innovative and Analytical Thinking Applies creativity and a deep understanding of support priorities to solve problems effectively and drive continuous improvement Curiosity and Initiative Actively seeks knowledge by asking insightful questions learning from senior team members and taking ownership of assigned responsibilities Efficiency and Accountability Works with a sense of urgency and reliability consistently meeting deadlines fulfilling commitments and achieving service level targets