Job Title Client Relationship Officer Location Palarivattom Kochi Hybrid Experience 0-1 year Gender Preference Female Candidates Only Employment Type Full-Time About the Role We are looking for a proactive and detail-oriented Client Relationship Officer to strengthen our customer engagement initiatives and support CRM data operations In this role you will manage and optimize the CRM system generate actionable insights and collaborate with internal teams to enhance customer-related processes This position is ideal for fresh graduates who are passionate about CRM tools analytics and data-driven decision-making Key Responsibilities Ensure accurate and consistent updates within the CRM platform Analyze customer data to identify trends engagement levels and areas for improvement Prepare regular CRM reports with valuable insights for business decisions Work closely with sales marketing and operations teams to streamline CRM workflows Assist in developing dashboards customer segments and campaign tracking tools Perform routine data audits to maintain database hygiene and reliability Respond to CRM-related queries and provide support to internal stakeholders Requirements Bachelor s degree in Data Science Business Analytics Statistics Computer Science or related fields 0-1 year of experience in CRM operations data analysis or related roles Strong proficiency in MS Excel or Google Sheets familiarity with SQL or BI tools Power BI Tableau is a plus Excellent analytical skills with keen attention to detail Strong communication and teamwork abilities Benefits Hybrid work structure with remote flexibility Opportunity to work in a dynamic data-driven environment Supportive and collaborative work culture Work Mode Hybrid Palarivattom Remote Job Type Full-Time Job Type Full-time Pay 15 000 00 - 25 000 00 per month Advantages Work from home Work Location Remote

📌 Client Relationship Officer (Kerala)
🏢 Peak Performance Advisors (OPS) PVTLTD
📍 Kerala