Manage customer inquiries follow-ups and communication through CRM systems Maintain and update customer records documentation and project-related details in the CRM database Coordinate with sales finance and technical teams for customer requirements updates and issue resolution Handle post-sales activities such as allotment letters payment schedules agreements and documentation Track customer payment timelines and send reminders for due payments Assist in preparing MIS reports dashboards and customer status updates for management Support in organizing site visits customer meetings and handover activities Address customer grievances professionally and ensure timely resolution Ensure high levels of customer satisfaction and maintain strong client relationships Follow up on pending documents agreements and KYC requirements from customers Job Type Full time Pay 30 000 00 - 35 000 00 per month Benefits Provident Fund Work Location In person
📌 Crm Executive (Maharashtra)
🏢 Suraksha Smart City
📍 Maharashtra
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