At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all You ll lead with purpose breaking down barriers to innovation in a more connected compassionate world A Day in the Life Provide support drive and execute together with Countries and DST regional team PCS technology deployments within EurAsia to support CRM therapies in alignment with EurAsia OU strategic goals including training of local country champions providing as needed and coordinating 2nd tier support for PCS tools analyzing analyzing and monitor performance in line with PCS KPIs Drive continued stakeholder engagement to ensure optimal use and integration of PCS technology Hardware Software Connectivity and integration into EHR workflow solutions and services Key Responsibilities Deployment Provide support drive and execute together with Countries and DST regional team PCS technology product app deployments and adoption Create in alignment with regional PCS strategy manage and execute regional deployment plans in coordination with regional DST and country commercial teams Drive the IT Data management and privacy aspects of the Tablet deployment and management process Help DST team and commercial teams to define account workflows to enable the smooth transition and adoption of tablets and other PCS services and solutions Test and validate new systems and upgrades Support Training Provide post deployment technical support to country champions and regional DST team Providing as needed and coordinating 2 nd tier support for PCS Provide expert knowledge for GDPR data privacy and data security topics across the PCS portfolio Provide training of local country champions distributors Document systems processes and procedures Support Legacy Programmers Maintenance Optimization Manage facilitate and monitor tablet management process including tablet end of lease end of live process across the region Analyzing and monitor performance and adoption in line with PCS KPIs and troubleshoot issues Maintain data integrity for the regional programmer pool Recommend improvements and upgrades Collaboration Communication Close collaboration with EurAsia PCS Strategic Marketing Lead to ensure development and execution in line with strategic priorities and goals Work with regional and global teams including Regional EMEA TS to resolve technical problems WE PMTC team for best practice and experience sharing Global IT PCS team DST team and commercial partners Communicate technical concepts to non-technical audiences Skills Solid analytical and problem-solving abilities Project management in cross functional environment Excellent communication presentation and interpersonal skills Proficiency in relevant IT technology knowledge of mobile and tablet technology is a must Knowledge of data security compliance and IT Technical best practices Ability to work independently and in agile teams Requirements At least 1-3 years of experience in an IT Consultancy Implementation or IT Support role ideally with experience working within a healthcare environment Good common understanding of IT Infrastructure Security and Data Privacy requirements in a regulated environment Training experience of non-technical technical users Bachelor s degree or similar education Nice to have Experience using CRM-systems and Service Support platforms Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position Benefits Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values We recognize their contributions They share in the success they help to create We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage This position is eligible for a short-term incentive called the Medtronic Incentive Plan MIP About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions Our Mission to alleviate pain restore health and extend life unites a global team of 95 000 passionate people We are engineers at heart putting ambitious ideas to work to generate real solutions for real people From the R D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves We have the talent diverse perspectives and guts to engineer the extraordinary

📌 Sr It Business Analyst (Maharashtra)
🏢 Medtronic
📍 Maharashtra