Responsibilities Lead Management o Adding leads to the profile center Creating profiles based on lead audio o Collecting primary details from customers through calls Customer Communication Explaining services and procedures to customers Creating groups and providing greeting messages Sending required document lists to groups Following up on document collection and pending documents Document Management o Sorting and uploading documents to the drive Creating customer profiles based on documents and information Analysis Report Management Logging in and downloading CIBIL reports Sending CIBIL reports to customers personally and to groups Analyzing CIBIL reports to identify obligations Reviewing bank statements for EMI deductions Bank Coordination Collecting filling details during the login process Sending customer documents to banks for login via email Coordinating with customers updating bank updates and providing details Data Management Updating the all-Profile - document received and pending sheet Provide daily case updates including the status of all cases Ensure all updates are accurately recorded in the profit centre Job Types Full time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Leave encashment Work Location In person Application Deadline 25 08 2025

📌 Customer Support Executive (Kerala)
🏢 Loanitol
📍 Kerala