Sales Executive - Legal Compliances Tech 1 Business Development Sales Identify qualify and pursue prospective clients including law firms corporates universities and government institutions Execute outreach via calls WhatsApp emails and digital campaigns Nurture leads through the sales funnel awareness consult booking payment Meet or exceed assigned sales targets and KPIs 2 Client Relationship Management Serve as the primary contact for clients understand their requirements case types and urgency Maintain accurate records of leads interactions and sales progress in CRM tools Prepare reports on sales performance pipeline and client feedback Maintain ongoing engagement through reminders follow-ups and renewals Gather feedback and testimonials to enhance credibility Upsell and cross-sell relevant legal services 3 Operations Vendor Management Onboard Vendors lawyers KYC verification and profile creation Assign Vendors to cases based on expertise availability and ratings Handle escalations between clients and Vendors ensuring fair resolution 4 Customer Success Retention Conduct post-consult follow-ups to ensure client satisfaction Proactively address issues to prevent client churn Create FAQs guides and chatbot responses for self-service support 5 Collaboration Reporting Sync with marketing on campaigns and lead quality Share client feedback with product tech teams to improve platform features Work with finance for invoicing refunds and revenue reporting 6 Cross-Functional Collaboration Escalation Partner with product sales and support teams to ensure a seamless client experience Act as a brand representative in client meetings workshops and industry discussions Handle and resolve client escalations coordinating with technical product teams as needed Required Skills Prior experience in legal compliance tech sales or online legal services Ability to work with CRMs manage pipelines and maintain accurate sales records Familiarity with document drafting legal notices agreements and contracts Familiarity with e-signature platforms digital stamping and compliance tools Experience in vendor management and onboarding processes in the legal financial domain Solid communication persuasion and client engagement skills Target-driven mindset with a proactive and solution-oriented approach