Customer Relationship Officer Location Thrissur Kerala Full-time On-site Dewlets Ecosmartlabs Pvt Ltd About Us Dewlets Ecosmartlabs Pvt Ltd is a growing company specializing in eco-friendly wooden toys and educational products for children We believe in creating safe sustainable and smart learning experiences Join our vibrant team and help us build strong lasting relationships with our customers Job Responsibilities Build and maintain strong customer relationships through calls emails and messages Respond to customer inquiries and resolve product or service issues promptly Support post-sale services such as feedback collection satisfaction checks and repeat engagement Manage customer records and feedback using CRM tools Collaborate with sales marketing and e-commerce teams to ensure a smooth customer experience Support in-store and online visitors with product guidance Help coordinate with the delivery logistics team for timely dispatch and updates Requirements Bachelor s degree or diploma in Business Marketing or related field Solid communication skills in English Malayalam Tamil and Hindi 1-2 years experience in customer support sales or related roles freshers with passion can also apply Friendly patient and solution-oriented personality Basic computer skills and knowledge of CRM software preferred What You ll Get Positive team-driven work environment Training in customer handling and digital tools Opportunity to grow within a fast-moving eco-friendly brand Competitive salary and performance-based incentives Apply Now If you re passionate about helping people and want to be part of a purpose-driven brand Dewlets Ecosmartlabs Pvt Ltd is the place for you Send your resume to dewletsdesign gmail com WhatsApp Call (phone hidden) Job Types Full-time Permanent Pay 10 000 00 - 20 000 00 per month Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Relationship Officer (Kerala)
🏢 Dewlets Ecosmartlabs Private
📍 Kerala