Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International s Corporate Strategies and brand standards whilst meeting employee guest and owner expectations The Guest Relations Executive is responsible to assist in the smooth and productive running of the Guest Relations Department within the Rooms Division Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience hotel operations in Guest Relations Good problem solving administrative and interpersonal skills are a must