What you ll do As a Customer Relationship Executive you will be responsible for managing relationship with customers and ensuring that they have a positive experience throughout the service and post-service process Your primary goal will be to help CRM to build long-term relationship with customers and to promote customer loyalty and retention Key Responsibilities 1 PSF Calling every 3rd day after service delivery 2 Daily excel report of Labour 3 Hirise Punching of Daily report 4 Entering customer feed back in hirise 5 Call attending and customer dealing 6 Calling service customers after their bills are prepared for taking service delivery 7 AMC Punching 8 Taking google review from all service customers at the time of service delivery Qualifications 1 Minimum Educational Qualification should be Graduation Any degree Diploma 2 Excellent communication and interpersonal skills 3 Proficiency in computer and MS office suite Excel Word Powerpoint 4 0-2 years of experience Preferred 5 Female candidates are preferred Languages Malayalam English Work location Chakkarakal Job Type Full-time Pay 10 000 00 - 12 000 00 per month Advantages Cell phone reimbursement Provident Fund Work Location In person