As a Service Associate you will be a key member of the cinema s frontline team responsible for delivering excellent customer service and supporting daily theater operations Your role is essential in ensuring guests have a comfortable safe and enjoyable movie-going experience Key Responsibilities 1 Customer Service Greet guests warmly and assist them with inquiries tickets or directions Handle customer concerns or feedback professionally and promptly Maintain a courteous and helpful attitude at all times 2 Box Office Operations Operate the ticketing system and manage ticket sales accurately Handle cash card and digital payments efficiently Manage ticket inventory and provide showtime information 3 Concessions Support Prepare and serve snacks and beverages at the concession counter Follow hygiene and food safety standards at all times Maintain cleanliness and restock supplies as needed 4 Ushering Auditorium Assistance Check tickets and guide patrons to their seats Monitor auditorium conditions and maintain order during shows Clean and prepare auditoriums before and after screenings 5 Safety Security Ensure a safe and secure environment for guests and staff Follow cinema safety procedures and assist in emergencies if needed Monitor entry and exit points as assigned 6 General Housekeeping Assist with the cleanliness of the lobby restrooms and other common areas Report maintenance issues to the supervisor Maintain the overall presentation of the cinema 7 Team Collaboration Cooperate with team members and supervisors to ensure smooth operations Support promotional events or cinema activities as required Qualifications High school diploma or equivalent Prior experience in customer service hospitality or retail is an advantage Good communication and interpersonal skills Basic math skills for handling cash transactions Willingness to work flexible hours including weekends and holidays Friendly energetic and customer-focused personality Job Types Full time Permanent Pay 220 000 00 - 260 000 00 per year Benefits Food provided Health insurance Provident Fund Work Location In person Expected Start Date 31 08 2025

📌 Service Associate (Karnataka)
🏢 PVR INOX
📍 Karnataka