JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally Facility Manager -Soft Job Title Facility Manager -Soft Business Unit Integrated Facilities Management Reporting Relationship Direct Manager Senior Facility Manager Matrix Manager Position Goals Facility Manager will be responsible for managing all aspects of the facility management service delivery system and Operations In this capacity the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets short and long-term regional projects operations and maintenance interface with senior managers in client facility team and business units coordination with other key managers within Accenture alliance partner organizations and customer satisfaction Duties and Responsibilities Be accessible for escalation of all FM related issues Oversee the Helpdesk work process Provide management advice to Helpdesk operators for escalated issues Ensure planning and execution of all preparation required for Conferences meetings of the client as well as VIP visits scheduled during the shift Oversee the Mailroom process Provide management advice to Helpdesk operators for escalated issues Oversee the Front Office function Ensure visitors are promptly attended by the Front Office Executives FOE Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep Oversee the Housekeeping Services Overall service delivery assessment of HK vendor Coordination meetings with vendor for resolution of service issues Oversee Cafeteria Services Ensure that the caterers are maintaining highest standards of hygiene in the services area Ensure that the caterers are maintaining highest standards of hygiene in the services area Overall coordination with all service providing vendors Employee Specifications Graduate in any discipline 5 - 7 years experience in facilities management Tertiary qualifications in hotel management building management and or business desirable Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives Key Performance Measures Overall client satisfaction by achieving SLA targets Timely resolution of helpdesk complaints Effective team coordination of direct and vendor staff for efficient service delivery If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized advantages that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading professional services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together

📌 Facility Manager (Karnataka)
🏢 JLL
📍 Karnataka