Dispatchers have a variety of responsibilities including Answering calls Dispatchers take incoming calls including emergency and non-emergency calls They should remain calm and effectively communicate with callers Communicating with mobile units Dispatchers use radios or phones to communicate with mobile units and ensure they receive key messages Monitoring situations Dispatchers monitor situations by phone or radio and use mapping software to find the best routes Tracking locations Dispatchers track the locations of mobile units Providing logistics Dispatchers provide precise logistics for drivers to follow along on their routes Coordinating delivery times Dispatchers coordinate delivery times Preparing work orders Dispatchers prepare work orders for crews or receive work orders from crews Preparing daily work Dispatchers prepare daily work such as schedules Dispatching personnel Dispatchers dispatch police officers ambulances fire public works utilities department and electric company to appropriate calls Managing personnel Field service dispatchers are responsible for managing personnel in companies such as electric utilities construction telecommunications and transportation Job Types Full-time Permanent Pay 25 000 00 - 50 000 00 per month Benefits Provident Fund Work Location In person