Project Role Application Support Engineer Project Role Description Act as software detectives provide a dynamic service identifying and solving issues within multiple components of critical business systems Must have skills Fortinet Solutions Good to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer you will act as software detectives providing a dynamic service that identifies and resolves issues within various components of critical business systems Your typical day will involve collaborating with team members to troubleshoot problems analyzing system performance and ensuring the seamless operation of applications that are vital to business functions You will engage with stakeholders to understand their needs and provide timely solutions contributing to the overall efficiency and effectiveness of the organization Roles Responsibilities oDeploy configure and manage Fortinet wireless products including FortiAP access points FortiWLC Wireless LAN Controllers and integration with FortiGate firewalls oMonitor and troubleshoot wireless network performance connectivity and security issues oImplement wireless security protocols such as WPA2 WPA3 802 1X authentication and guest network access oConduct wireless site surveys capacity planning and RF interference analysis oCollaborate with cross-functional teams to integrate wireless solutions within the broader network and security architecture oMaintain up-to-date documentation including network diagrams configurations and operational procedures oStay current on Fortinet product updates wireless networking technologies and security best practices Deploy configure and manage Aruba wireless infrastructure including Aruba Access Points Controllers and Aruba Central cloud management oMonitor wireless network health and troubleshoot issues related to connectivity performance and security oImplement wireless security measures such as WPA2 WPA3 802 1X authentication ClearPass policies and guest access controls oConduct wireless site surveys and RF analysis to optimize network coverage and performance oCollaborate with network and security teams to integrate Aruba wireless solutions within the broader enterprise network oMaintain comprehensive documentation including network diagrams configurations and operational procedures oKeep up to date with Aruba product updates industry trends and wireless security best practices oAssist in incident response related to wireless network security and connectivity issues oProvide technical support and guidance to other IT teams and end-users oHelp develop wireless network standards and best practices to ensure compliance and reliability oParticipate in incident response and remediation related to wireless network issues oProvide technical support and training to other IT teams as needed oAssist in developing standards guidelines and best practices for wireless network deployment and security Professional Technical Skills - Must To Have Skills Proficiency in Fortinet Solutions - Valuable To Have Skills Experience with network security protocols and firewalls - Strong understanding of application support methodologies and tools - Familiarity with incident management systems and ticketing tools - Ability to analyze and interpret system logs for troubleshooting Additional Information - The candidate should have minimum 3 years of experience in Fortinet Solutions - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education

📌 Application Support Engineer (Karnataka)
🏢 Accenture
📍 Karnataka