PUBLIC RELATIONSHIP OFFICER DUTIES RESPONSIBILITIES Ensuring that visitors are welcomed efficiently and courteously in all departments Responding to patient requests inquiries and complaints and ensuring their needs are met Conducting patient satisfaction surveys and collecting patient feedback and issuing analysis reports to management Explaining policies and procedures to patients Monitoring patient rights and responsibilities Collaborating with quality improvement efforts and other departments Relaying important patient information to the relevant medical staff Developing and implementing marketing strategies that promote our hospital s services enhance our brand presence and attract new patients Requirements Education MBA MHA MSW Experience Minimum 2 years in hospital Female candidates preferred Job Type Full time Pay 15 000 00 - 20 000 00 per month Experience total work 2 years Required Work Location In person