Job Title Customer Service Associate Tele Sales Advisor Location Mumbai Work From Office Employment Type Permanent 1-Year Contract Shift 9 5 hours per day 5 days a week Rotational shifts Last Date to Apply Join on or before 7th August 2025 Job Overview We are hiring Customer Service Associates with a sales focus for a leading financial services project This role combines customer support with advisory services for banking insurance and mutual fund products Freshers and experienced candidates are encouraged to apply Key Responsibilities Provide voice-based customer support for banking finance and insurance products Act as an advisor to clients explaining product features and resolving queries Achieve sales targets for mutual funds and financial services Maintain accurate records using MS Office and internet applications Ensure high-quality interactions with proficiency in English B1 and Hindi Requirements Education Any Graduate Certification NISM certification XA XB VIII or VA VB is mandatory Higher salary for certified candidates Non-NISM candidates with sales experience may apply lower compensation Skills Typing speed 20 WPM with 80 accuracy Familiarity with MS Office and internet applications Knowledge of banking finance mutual funds preferred Communication Fluent in English B1 and Hindi Shift Flexibility Willingness to work rotational shifts Why Join Us Structured growth opportunities U1 to U2 bands Performance incentives and bonuses Application Process Screening Language Certification Check Operations Interview Typing Test 20 WPM Final Offer Note Immediate joiners preferred Job Types Full-time Contractual Temporary Contract length 12 months Pay 22 500 00 - 37 500 00 per month Benefits Provident Fund Schedule Rotational shift Supplemental Pay Performance bonus Application Question s Can you join on or before 7th August 2025 Language English Required Hindi Required License Certification NISM certification XA XB VIII or VA VB Required Shift availability Night Shift Required Overnight Shift Required Work Location In person