Greet and welcome guests promptly and warmly Handle check-ins check-outs and reservations efficiently Address guest queries complaints or requests professionally and promptly Maintain a high level of guest satisfaction by delivering personalized services Coordinate with internal departments housekeeping F B front office to ensure guest needs are met Maintain guest records and ensure proper documentation Upsell hotel services amenities or packages when appropriate Monitor guest feedback and work with the team to improve service quality Ensure the lobby and front desk area remain neat and skilled Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Work Location In person Speak with the employer 91 (phone hidden)