Project Role Client Service Delivery Lead Project Role Description Responsible for seamlessly delivering services to the client Assigns all work assignments commits team s to work manages their work quality manages the teams financials and mix to targets and drives the teams overall people management Monitors and controls service delivery metrics Must have skills Salesforce Technical Architecture Good to have skills NA Minimum 7 5 year s of experience is required Educational Qualification 15 years full time education Summary As a Client Service Delivery Lead you will be responsible for seamlessly delivering services to the client A typical day involves overseeing the assignment of work tasks ensuring that team members are effectively engaged in their responsibilities and maintaining high standards of work quality You will also monitor service delivery metrics to ensure that targets are met and that the team operates efficiently Additionally you will manage the financial aspects of the team ensuring that resources are allocated appropriately to meet client needs and expectations Your role will require you to engage with various stakeholders to facilitate smooth operations and address any challenges that may arise throughout the service delivery process Roles Responsibilities good experience in Experience Cloud LWC extensive experience in Salesforce Config Customization Sales Cloud Service Cloud - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Facilitate training and development opportunities for team members to enhance their skills and performance - Establish and maintain strong relationships with clients to understand their needs and expectations Professional Technical Skills - Must To Have Skills Proficiency in Salesforce Technical Architecture - Robust understanding of system integration and data migration processes - Experience with Salesforce platform features and functionalities - Ability to design and implement scalable architecture solutions - Familiarity with Agile methodologies and project management practices Additional Information - The candidate should have minimum 7 5 years of experience in Salesforce Technical Architecture - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Client Service Delivery Lead (Bengaluru)
🏢 Accenture
📍 Bengaluru