Front Office Executive - Paradisa Nature Resort Idukki Job Title Front Office Executive Location Paradisa Nature Resort Idukki Kerala Job Type Full-Time Salary 16000 Schedule Rotational shift About Paradisa Nature Resort Paradisa Nature Resort is a boutique hill resort known for its peaceful environment traditional architecture and warm hospitality We are looking for a professional and guest-focused Front Office Executive to be the welcoming face of our resort and help create memorable guest experiences Position Overview The Front Office Executive will be responsible for managing guest check-ins and check-outs handling reservations providing information and ensuring smooth communication between guests and various departments The ideal candidate has strong communication skills a pleasant personality and a service-oriented mindset Key Responsibilities Greet guests warmly and assist with check-in and check-out procedures Manage reservations via phone email and online booking platforms Maintain guest records and update reservation systems accurately Provide information about the resort amenities and local attractions Handle guest requests inquiries and complaints professionally Coordinate with housekeeping F B and other departments to ensure excellent service Process payments maintain cash handling accuracy and issue receipts invoices Assist in administrative tasks such as documentation reports and daily logs Ensure the front desk area is clean presentable and well-organized Uphold resort standards of hospitality and guest satisfaction Requirements Previous experience in front office reception or customer service hotel resort experience preferred Excellent communication skills in English Malayalam and Hindi are a plus Pleasant professional and confident personality Basic computer knowledge and familiarity with reservation booking systems Strong problem-solving and multitasking abilities Ability to work flexible schedules including weekends and holidays Reliability punctuality and a guest-first attitude Benefits Competitive salary Accommodation will be provided if needed Meals during duty hours if applicable Training and growth opportunities Supportive work environment in a beautiful natural setting How to Apply Please apply through Indeed or send your resume to admin punnamada com Job Type Full-time Pay 16 000 00 per month Advantages Cell phone reimbursement Food provided Paid time off Provident Fund Work Location In person

📌 Front Office Assistant (Alappuzha)
🏢 Punnamada resorts
📍 Alappuzha