Country Region IN Requisition ID 31524 Work Model Position Type Salary Range Location INDIA - HYDERABAD - BIRLASOFT OFFICE Title Agile PLM Migration Consultant Description Area s of responsibility Empowered By Innovation Birlasoft a global leader at the forefront of Cloud AI and Digital technologies seamlessly blends domain expertise with enterprise solutions The company s consultative and design-thinking approach empowers societies worldwide enhancing the efficiency and productivity of businesses As part of the multibillion-dollar diversified CKA Birla Group Birlasoft with its 12 000 professionals is committed to continuing the Group s 170-year heritage of building sustainable communities Role Agile PLM Migration Consultant Location Bangalore Chennai Pune Mumbai Noida Experience 4-6 years Shift Afternoon Flexible Primary Skills expertise Providing Incident Resolution Support for Level 3 tickets incidents SRs and Change Management Support for both instances Agile Admin Utility Support Job description We are seeking a Agile consultant and handle Application Management - 3rd Level Support Agile Configuration Management Support Agile Data Extraction Support You will collaborate closely with clients stakeholders and other team members to understand requirements develop efficient transformations and ensure successful implementation of application with high level of customization and integration training EIFU Label Printing and lower integrations to data warehouse Responsibilities 3rd Level support include the following Gathering incident details from affected user or 1st Gore ITAC and 2nd Gore Broad Support Team level support analysts Troubleshoot incidents o Work with Oracle Support if needed Implementing with resolution and close incident Support coverage and day-to-day activities 6300 users across both environments MPD 6000 PSD 300 Majority users in US West Phoenix Flagstaff some in US East and around 20 in the rest of the world o All support expected in English Modules heavily used include Quality Project change mgt quality mgt project mgt Configuration Management support Provide technical expertise guidance to the business Configuration management support Customization Java and Agile SDK APIs Events Web Services and other Frameworks Integration Support Update and maintain relevant Documentation Update and maintain Training DEV and PROD environments with source control in Agile PLM Agile Data Extraction Support Support extraction of Agile data files to provide support for several Data Migration teams Work with other stakeholders to resolve data files extraction from Agile PLM using SQL or Advance Searches and other tools as needed Perform data cleaning preparation reporting and data analysis as needed Completing ad-hoc projects relating to data investigations follow-ups on analysis results or other as requests Requirements Positive to have Oracle agile PLM knowledge Strong communication and interpersonal skills with the ability to collaborate effectively with team members and clients