Assist customers with Tally on Cloud access login issues and basic troubleshooting Provide support over phone calls WhatsApp and email as required Guide users on how to access Tally through RDP browser or remote desktop applications Coordinate with the technical team for server-related issues or escalations Help customers with password resets user creation and permission settings Monitor server uptime and report any downtime or performance issues Maintain logs of customer queries resolutions and pending issues Assist in basic cloud setting checks such as storage connectivity and session management Educate customers on best practices for using Tally on Cloud Support setup onboarding and first-time configuration for new cloud customers Ensure timely follow-ups and closure of customer tickets Maintain a professional and customer-friendly communication approach at all times Job Types Full-time Internship Contract length 6 months Pay 3 000 00 - 5 000 00 per month Work Location In person

📌 Cloud Intern (Maharashtra)
🏢 Important Business
📍 Maharashtra