About the Role We are seeking a highly articulate polished and motivated Client Relationship Manager to be the face and voice of our organization in Kolkata This critical role is centered on building and nurturing long-term partnerships with our key clients ensuring their complete satisfaction and identifying opportunities for growth The ideal candidate must possess exceptional fluency in English both written and verbal to manage high-level professional communication with business leaders and corporate partners Key Responsibilities Relationship Management Serve as the primary point of contact for a portfolio of key clients building deep and trustworthy relationships through regular engagement Client Advocacy Understand client needs pain points and strategic goals to ensure our services consistently meet and exceed expectations Communication Excellence Conduct sophisticated presentations articulate complex solutions clearly and handle all client correspondence with impeccable grammar and professional decorum Issue Resolution Proactively manage and resolve client concerns or conflicts efficiently and professionally to maintain high satisfaction levels Account Growth Identify upselling and cross-selling opportunities within the existing client base to contribute directly to revenue targets Internal Coordination Liaise effectively with internal teams Sales Operations Finance to streamline service delivery and project execution Qualifications and Skills Mandatory Proven experience 2-5 years preferred in client-facing roles account management or business development Superior English Communication Skills Written Spoken Must be fluent articulate and capable of holding high-level business conversations and drafting professional documents Education A Bachelor s degree in Business Administration Marketing or a related field An MBA is a plus Polished Presence Professional demeanor and outstanding interpersonal skills suitable for representing the company to top-tier clients Location Must be based in or willing to relocate to Kolkata A strong track record of retaining and growing client accounts Why Join Us Competitive salary and performance-based incentives Opportunity to manage a high-value portfolio of clients A collaborative and professional work environment in the heart of Kolkata Clear pathways for career growth and career development Job Type Full-time Pay 18 000 00 - 30 000 00 per month Benefits Flexible schedule Health insurance Paid time off Language English Required Work Location In person

📌 Client Manager (West Bengal)
🏢 Hiring Saathi
📍 West Bengal