Job Title EV Coordinator Location Thane West Department Customer Support Employment Type Full-Time About the Role We are seeking a proactive and detail-oriented EV Coordinator to manage end-to-end coordination between dealers and customers The role requires strong communication skills ability to multitask and problem-solving capabilities to ensure smooth operations and a seamless customer experience Key Responsibilities Act as the primary point of contact between customers and dealers for EV orders Coordinate and assign orders to customers based on dealer availability and requirements Track order status delivery timelines and ensure timely fulfillment Escalate issues or delays with dealers and customers to the relevant teams for quick resolution Maintain accurate records of orders assignments and communications Build strong relationships with dealers to improve efficiency and service quality Provide regular updates and reports on order progress challenges and escalations Ensure compliance with company policies and service-level agreements Collaborate with internal teams to resolve complex cases Skills Qualifications Bachelor s degree in Business Administration Operations or a related field preferred Minimum 0-1 years of experience in coordination customer service or operations EV Automotive sector preferred Solid organizational skills with attention to detail Excellent communication and interpersonal skills Ability to handle pressure manage multiple tasks and resolve conflicts effectively Language proficiency mandatory Hindi Marathi and English spoken and written Key Competencies Customer-centric approach Problem-solving attitude Relationship management Time management and multitasking Proactive and adaptable Job Type Full-time Pay 15 000 00 - 20 000 00 per month Application Question s How many years of experience do you have in customer coordination operations dealer management Are you fluent in the following languages All three are mandatory Hindi Marathi English Have you worked in the EV automotive sector before What is your notice period What are your salary expectations Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Care Executive (Maharashtra)
🏢 Jumbo Distributors
📍 Maharashtra