Chat Support Executive (Uttar Pradesh)

Chat Support Executive (Uttar Pradesh)

10 Aug
|
Recognized
|
Uttar Pradesh

10 Aug

Recognized

Uttar Pradesh

Job Opening Chat Process Company Adroit Synergies Pvt Ltd Client - Airtel Payments Bank Location Noida Shift 24x7 Rotational Salary 21 000 2 600 Travel Allowance Job Summary We are looking for a detail oriented and proactive Transaction Monitoring Alert Management Analyst to join our fraud control team The role involves monitoring transactions financial and no financial to detect suspicious activities across the various products managing alerts efficiently and ensuring compliance with standard procedures and TAT The ideal candidate will have 1-3 years of experience in transaction monitoring within the banking or financial services sector preferably in payments or digital banking Key Responsibilities Monitor and analyze daily transactions for unusual suspicious or potentially fraudulent activities Investigate alerts generated by transaction monitoring systems assess risk levels and document findings clearly and accurately Escalate suspected cases to senior management with detailed reports and recommendations Manage and prioritize alerts to ensure timely resolution and reduce false positives Collaborate with cross functional teams including to improve monitoring processes and controls Maintain up-to-date knowledge of regulatory requirements e g AML KYC CFT and industry best practices related to transaction monitoring Assist in the development and fine-tuning of transaction monitoring rules and systems to enhance detection capabilities Prepare periodic reports on monitoring activities trends and suspicious cases for internal and external audits Participate in training and awareness programs to stay current on emerging threats and trends in payment fraud and financial crime Required Skills and Qualifications Bachelor s degree in any field 1-3 years of experience in transaction monitoring fraud detection within banking payments or financial services Good understanding of payments systems digital banking products and financial crime Familiarity with KYC and other processes Strong analytical and investigative linked analysis skills with outstanding attention to detail Ability to work under pressure and manage multiple alerts tasks effectively and take the appropriate decision Good communication and documentation skills Proficient with MS Office Excel Word and comfortable learning transaction monitoring software tools Willingness to work in a dynamic and fast paced work culture with rotational shifts as required to ensure 24 7 transaction monitoring coverage Knowledge of SQL queries would be an added advantage for data analysis and investigation purposes HR Contact Rakhi - (phone hidden) Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Health insurance Paid sick time Work Location In person

📌 Chat Support Executive (Uttar Pradesh)
🏢 Recognized
📍 Uttar Pradesh

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: chat support executive (uttar pradesh) / uttar pradesh

Subscribe to this job alert:

Get the latest job offers by email for: chat support executive (uttar pradesh) / uttar pradesh