Job Title Customer Support Specialist - Premium Eyewear Brand Location Vysali Junction NH Bypass near McDonald s Chalikkavattom Vennala Ernakulam Kerala Timing Monday to Saturday 10 00 AM to 6 00 PM Salary 15 000 month Attractive Incentives Preferred Candidate Female About the Role We are looking for a agile and customer-focused Customer Support Sales Coordinator to be the voice of a premium optics brand This role is ideal for someone who loves interacting with customers has a flair for sales and enjoys working in the world of luxury eyewear Key Responsibilities Attend and respond to incoming leads and customer inquiries via phone Understand customer needs and match them with the right branded eyewear available at our partner outlets Coordinate with outlets across locations to confirm product availability Connect customers with the right outlet and ensure a seamless handover Follow up with both the customer and the outlet to track the status of the purchase Close the loop by ensuring the customer completes the purchase Earn incentives on successful conversions in addition to the fixed monthly salary Ideal Candidate Profile Excellent communication skills in Malayalam and English Friendly persuasive and sales-oriented attitude Ability to multitask and follow up systematically Previous experience in customer support or telesales is a plus Should be proactive punctual and take full ownership of leads Job Type Full-time Pay 15 000 00 per month Schedule Day shift Supplemental Pay Performance bonus Application Question s Are you an Immediate Joiner YES OR NO Experience Total Work 1 year Preferred Telemarketing 1 year Preferred Language English Required Location Ernakulam Kerala Required Work Location In person

📌 Tele Caller (Kerala)
🏢 Phenomenal HR
📍 Kerala