Counsellor Location Single Branch Assigned Slimiphy Fitness Centre Reporting To Branch Manager Department Sales Operations Employment Type Full-Time Role Objective To drive sales manage branch operations and ensure client and employee satisfaction by handling walk-in enquiries closing deals overseeing branch cleanliness and supporting staff to achieve fitness and sales goals Key Responsibilities Sales and Client Engagement Handle walk-in enquiries explain Slimiphy s services and close deals target 10-15 deals month Understand client goals e g weight loss fitness and propose tailored packages Follow up with clients to suggest renewals and track progress on health goals Branch Operations Management Ensure branch cleanliness toning table functionality and daily floor exercise sessions Conduct daily checks on equipment and report issues to the Facility Manager Monitor client schedules and ensure timely service delivery Team Oversight Supervise co-counsellors therapists and receptionists to ensure role adherence Conduct weekly team meetings to align on sales targets and client feedback Address employee concerns and foster a collaborative work environment Client Progress Tracking Take client measurements and maintain files with diet and fitness updates Ensure clients achieve health weight goals through regular check-ins Resolve client complaints within 24 hours to maintain satisfaction Key Result Areas KRAs KRA Key Metric Goal Sales Target Achieve Target monthly sales per branch Client Satisfaction Maintain 90 client satisfaction score monthly survey-based Branch Cleanliness Achieve 95 compliance in daily hygiene audits Employee Satisfaction Maintain 85 employee satisfaction score monthly Client Goal Achievement Ensure 80 of clients meet their health weight goals within 3 months Actionable Steps to Achieve Results Greet walk-ins within 5 minutes and offer a 10-minute branch tour demo Use CRM to track client interactions and follow up within 48 hours Conduct daily branch walkthroughs to verify cleanliness and equipment status Hold Ascertainable Qualifications Education 12th pass or diploma Bachelor s degree in Business or related field preferred Skills Strong communication and persuasion skills English Hindi Gujarati Proficiency in scheduling software and CRM tools Ability to multitask and support branch operations effectively Basic knowledge of fitness services to assist clients Job Type Full time Pay 20 000 00 - 40 000 00 per month Schedule Day shift Work Location In person

📌 Counsellor (Gujarat)
🏢 Slimiphy
📍 Gujarat