Job Summary We are looking for a female Telephonic Pharmacist Assistant to support our pharmacy operations by handling prescription-related calls assisting patients customers with their medication queries and coordinating with the backend pharmacy team This is a desk-based role requiring excellent communication and basic pharmaceutical knowledge Key Responsibilities Answer incoming calls from patients customers regarding prescriptions medicines and availability Assist in verifying prescriptions over the phone and ensuring accuracy of medicine details Explain dosage instructions and basic medicine information as per pharmacist guidance Coordinate with the backend pharmacy team for dispatch follow-ups and inventory-related queries Maintain proper call logs and patient interaction records in the system Follow-up with customers for repeat orders or clarification Handle customer complaints or concerns professionally and escalate when needed Key Skills Required Solid verbal communication in Hindi English and preferably regional languages e g Bengali Basic knowledge of pharmacy medicine training can be provided Good listening and problem-solving skills Comfort with computer systems and CRM tools Patience and empathy to deal with elderly or sick customers Qualifications Minimum 12th pass with science or any graduate preferably B Pharm D Pharm or relevant medical background Prior experience in tele-calling or pharmacy support is a plus Work Environment Office-based not field work Fixed shifts Day or rotational if required Female-friendly work culture Job Type Full-time Pay 9 936 28 - 15 000 00 per month Benefits Health insurance

📌 Female Telephonic Pharmacist Assistant ( License Mandetory West Bengal)
🏢 Nira malaya soul
📍 West Bengal