Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe Every day hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way The Community You Will Join Global Airbnb Capability Center ACC Training team responsible for newhire upskill and quality programmes across communitysupport safety payments and host operations Fastmoving datacurious facilitators and instructional designers who embrace experimentation and continuous improvement A crossfunctional network of Ops Analytics Engineering and L D partners committed to building a datadriven learning culture The Difference You Will Make Define meaningful KPIs that link training to CSAT Quality Accuracy TimetoCompetency and operational efficiency Automate 70 of recurring reports within your first year freeing trainers for highvalue coaching Deliver executiveready insight decks that influence programme funding and roadmap decisions Run dataliteracy clinics that turn trainers into confident dashboard users A Typical Day Translate program goals into meaningful KPIs and data-capture routines Build dynamic team scorecards and dashboards Excel first migrate to BI tools during year 1 Craft executive-ready decks that link findings to concrete actions Automate recurring reports and basic workflows e g attendance feedback collation Manage all data related elements for training Pull fresh LMS QA and operational data into dynamic Excel Sheets models validate for completeness Meet with Training Managers to refine hypotheses and frame the so what of emerging trends Your Expertise MustHave Advanced Excel Google Sheets SQL and experience with a BI platform Looker Tableau Power BI Strong datastorytelling and presentation skills can translate numbers into trainer actions Growth mindset and track record of selfdirected learning Excellent written verbal English Preferred Expertise 2 years delivering or designing instructorled or blended training programmes Lowcode automation Zapier Make and or basic Python for data wrangling Experiment design A B testing causal inference Hybrid Work Requirements Expectations To support productivity and maintain a professional hybrid work setting employees are expected to adhere to the following Workspace A dedicated quiet and private workspace free from interruptions and external noise Internet Connectivity During the working hours maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks including calls and virtual meetings Professionalism Employees must remain fully engaged respectful and maintain a professional presence during virtual meetings with video participation required unless otherwise approved Confidentiality Security Employees are responsible for protecting Airbnb s Intellectual Property and Confidential Information Work-related activities including calls and meetings must not be conducted in public places while traveling or in any setting that may compromise confidentiality or work quality Our Commitment To Inclusion Belonging Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creatively-led people and to develop the best products services and solutions All qualified individuals are encouraged to apply

📌 Training Insights Specialist (Haryana)
🏢 AirBnB
📍 Haryana