Reviva Clinic is seeking a highly organized and customer-focused Front Desk Manager to lead our reception team and ensure a seamless patient experience You will be the first point of contact for patients and play a crucial role in maintaining the clinic s professional and welcoming environment Key Responsibilities Welcome patients warmly and ensure a comfortable and professional clinic experience Update management about patient feedback cancellations or operational issues -Maintain daily footfall and appointment reports -Report any maintenance or cleanliness issues to housekeeping or administration -Monitor and manage the stock of brochures forms and front-desk supplies -Ensure the reception and waiting area are clean welcoming and presentable at all times -Coordinate with nursing or technical staff regarding patient needs -Prepare consultation rooms before and after patient appointments -Ensure timely movement of patients between consultation rooms treatment rooms etc -Brief doctors or consultants about recent or follow-up patients -Ensure all documentation is filed according to clinic policies and data privacy laws -Store patient photographs treatment plans consent forms and case histories securely -Issue receipts and ensure all financial records are up to date and error-free -Maintain daily cash reports and reconcile front desk transactions -Provide accurate cost estimates before procedures and maintain transparency -Manage patient billing invoicing and payment collections cash card UPI etc -Coordinate pre-op and post-op appointments as advised by medical staff -Maintain zero scheduling conflicts and minimize patient waiting time -Collect and verify patient consent forms before procedures or consultations Qualifications Skills Bachelor s degree in hospitality administration or a related field Minimum 2-3 years of experience in a front office or customer service role clinic hospital experience preferred Excellent communication and interpersonal skills Strong leadership and organizational abilities Familiarity with clinic software systems and appointment scheduling tools Ability to handle multiple tasks in a fast-paced environment Fluent in English Hindi and Punjabi preferred Job Type Full-time Pay 20 000 00 - 35 000 00 per month Language English Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Front Office Manager (Chandigarh)
🏢 Reviva Clinic
📍 Chandigarh