Job description Key Roles and Responsibilities 1 Documentation and Maintenance o Maintain and update regulatory requirements of Store and Crew documents o Develop reporting documents for the crew o Prepare store operation formats 2 Store Management and Operations o Complete store administration and ensure compliance with regulatory and company policies and procedures o Enforce in-store security and health and safety procedures for the crew and customers as per legal guidelines o Store finance handling and reporting o Maintain all controllable costs to keep operations profitable o Addressing grievances like product complaint QC complaint Transit damage etc 3 Customer Experience o Commit to be customer centric management and ensure high levels of customers satisfaction through excellent service o Identify current and future customer requirements by establishing rapport with potential customers and other persons in a position to understand service requirements o Resolve customer complaints to satisfactory levels o Delivering exceptional sales services for improved customer satisfaction o Maintain outstanding store condition and visual merchandising standards o Maintain outstanding store cleanliness o Create and improve store aesthetics and ambience o Focus on one-minute service 4 Business and Sales Goals o Prepare monthly business plan o Create and communicate business targets to crew o Present weekly review of Business o Analyze sales and revenue reports and create P L report o Analyze consumption trend to create forecasts Indent vs utilisation o Achieve financial objectives by preparing an annual budget scheduling expenditures analyzing variances initiating corrective actions o Developing marketing strategies to raise customers pool expand store traffic and optimize profitability o Meeting sales goals by training motivating mentoring and providing feedback to store staff o Propose innovative ideas to increase market share o Product saliency tracking based on profitability across each area o Execute new product launches 5 Crew Management o Select recruit orient groom and train employees as per the Company standards o Perform Police verification for new employees o Prepare Salaries annual appraisals o Maintain crew performance by coaching counselling and disciplining employees o Schedule crew allocate work and communicate performance standards o Conduct personnel performance appraisals to assess training needs and build career paths o Responsible for creating healthy work environment o Communicate Company s vision plans goals principles expectations clearly o Communicate regulatory food safety practices and Company standards mentioned in Store Operation Manual 6 Inventory Management o Manage and control inventory at all times o Create Aging Stock Analysis Job Type Full time Pay 25 000 00 - 30 000 00 per month Schedule Night shift Performance bonus Experience Restaurant management 3 years Preferred Work Location In person Expected Start Date 16 05 2025 Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Work Location In person

📌 Restaurant Manager (Gujarat)
🏢 Dive X Marketing
📍 Gujarat