Role Overview The Team Lead - Outbound Inside Sales will be responsible for driving revenue through proactive outbound calling managing a high-performing sales team and ensuring consistent achievement of targets This role requires solid leadership sales acumen and the ability to motivate and mentor a team in a fast-paced environment Key Responsibilities 1 Team Leadership Performance Management Lead mentor and motivate a team of outbound sales executives to achieve daily weekly monthly sales targets Conduct regular performance reviews coaching sessions and skill-building workshops Monitor productivity call quality and conversion metrics ensure discipline and adherence to processes 2 Sales Strategy Execution Plan and allocate leads ensuring optimal utilization and maximum conversion Track pipeline progress and drive team towards closures Identify gaps in sales pitch and implement improvements Work closely with Sales Managers to set team goals aligned to business objectives 3 Operational Excellence Ensure all customer interactions are logged in CRM with accuracy Create daily weekly reports on performance conversion rates and forecasts Maintain team adherence to SLAs call quality benchmarks and compliance guidelines 4 Training Development Conduct product training objection-handling sessions and refresher programs Identify underperforming team members and provide structured improvement plans 5 Stakeholder Collaboration Coordinate with Marketing for lead feedback and quality improvements Work with Product Operations and Customer Success teams to relay market inputs Ensure seamless communication between sales agents and cross-functional teams Key Requirements Qualifications Bachelor s degree in any discipline MBA preferred 3-6 years of total sales experience with at least 1-2 years in team leadership Skills Competencies Strong communication and people-management skills Proven track record of achieving sales targets in an outbound environment Ability to analyze data and derive actionable insights Hands-on experience with CRMs dialers and sales tools High energy ownership and a result-driven mindset KPIs Key Performance Indicators Team conversion rate Lead utilization follow-up efficiency Revenue achievement vs target Call quality compliance scores Team retention and engagement Work Environment Fast-paced target-driven sales environment Ability to work extended hours during peak seasons

📌 Team Lead Inside Sales (Bengaluru)
🏢 Practo
📍 Bengaluru