Job Category Support As a member of the Support organization our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as technical inquiries regarding the use of and troubleshooting for our Electronic Support Services A primary point of contact for customers we are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues Career Level - IC4 Responsibilities Overall Experience 5 to 8 years 5 years of relevant OCI experience and Ability to communicate effectively Hands on Knowledge on OCI GEN II Cloud at Customer GEN I GEN II or similar IaaS Admin experience Experience in Virtualization Oracle VM Linux and Bastion Host VM Ware is an added advantage Networking Knowledge on Switches Routers - Cisco IPSEC SSL VPNs DNS DHCP Firewalls upgrade VPN tunnel changes Gateway setup with new Firewalls Working Knowledge on LB Load balancer and routing new IP ranges creating traffic rules SMTP configuration Whitelisting of IPs and Ports Troubleshooting on URLs connection issues on OAC SOA JCS Weblogic Mounting FS to other VMs on Cloud and restore required backups Worked on New VM build Migration Upgradation on cloud IaaS prospective De-commission task on Cloud Diversity Inclusion An Oracle career can span industries roles Countries and cultures giving you the opportunity to flourish in new roles and innovate while blending work life in Oracle has thrived through 40 years of change by innovating and operating with integrity while delivering for the top companies in almost every industry In order to nurture the talent that makes this happen we are committed to an inclusive culture that celebrates and values diverse insights and perspectives a workforce that inspires thought leadership and innovation Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity consistency and affordability The overall package includes certain core elements such as Medical Life Insurance access to Retirement Planning and much more We also encourage our employees to engage in the culture of giving back to the communities where we live and do business At Oracle we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds perspectives and abilities We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application interview process and in potential roles to perform crucial job functions That s why we re committed to creating a workforce where all individuals can do their best work It s when everyone s voice is heard and valued that we re inspired to go beyond what s been done before Qualifications Career Level - IC4 About Us As a world leader in cloud solutions Oracle uses tomorrow s technology to tackle today s challenges We ve partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity We know that true innovation starts when everyone is empowered to contribute That s why we re committed to growing an inclusive workforce that promotes opportunities for all Oracle careers open the door to global opportunities where work-life balance flourishes We offer competitive advantages based on parity and consistency and support our people with flexible medical life insurance and retirement options We also encourage employees to give back to their communities through our volunteer programs We re committed to including people with disabilities at all stages of the employment process If you require accessibility assistance or accommodation for a disability at any point let us know by emailing or by calling 1 (phone hidden) in the United States Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law

📌 Oci Admin (India)
🏢 Oracle
📍 India