Contact HR - YOGESH PRABHU (phone hidden) YOGESH PRABHU APOLLOHL COM Key Responsibilities 1 Operational Administrative Management Oversee daily operations of the clinical centre ensuring smooth patient flow and high-quality service delivery Develop implement and monitor operational policies standard operating procedures SOPs and workflows Manage facility maintenance equipment servicing and procurement of clinical and non-clinical supplies Coordinate with departments nursing diagnostics pharmacy administration housekeeping to ensure seamless functioning 2 Staff Leadership Human Resource Management Supervise mentor and manage multidisciplinary teams including clinicians nursing staff administrative personnel and support staff Conduct regular team meetings performance evaluations and training programs Ensure appropriate staffing levels schedule management and conflict resolution Promote a positive work culture focused on patient-centric care and teamwork 3 Financial Oversight Budget Management Prepare and manage annual budgets forecasts and cost-control plans Monitor financial performance including revenue expenses billing accuracy and cash flow Optimize resource utilization and implement cost-saving measures without compromising patient care Collaborate with finance teams on audits billing processes and insurance operations 4 Patient Care Coordination Quality Assurance Ensure delivery of safe effective and high-quality patient care Oversee patient experience initiatives grievance handling and service improvement programs Implement quality standards such as NABH JCI or local accreditation requirements if applicable Analyze clinical and operational KPIs to drive performance improvements 5 Compliance Regulatory Management Ensure full compliance with healthcare regulations licensing requirements and safety guidelines Manage clinical documentation standards data protection and confidentiality policies Oversee infection control practices risk management and emergency preparedness 6 Strategic Planning Business Development Identify growth opportunities new service lines and partnerships to enhance the centre s performance Support marketing initiatives community outreach and patient engagement programs Develop and implement strategies to increase patient footfall and service efficiency 7 Technology Information Systems Management Oversee EMR HMIS systems and ensure accurate digital documentation Coordinate IT support for operations telemedicine appointment scheduling and digital health solutions Train staff on new systems and ensure data accuracy and integrity 8 Reporting Analytics Prepare regular reports on operational financial and clinical performance for senior leadership Use data analytics to identify trends bottlenecks and opportunities for improvement Track patient satisfaction service utilization productivity and compliance metrics Skills Competencies Strong leadership and communication skills Clinical operations management expertise Knowledge of healthcare regulations and accreditation standards Financial and budget management proficiency Problem-solving and decision-making abilities Patient-centric approach Familiarity with EMR HMIS software Ability to manage multidisciplinary teams Strategic planning and organizational skills Job Types Full time Permanent Pay 60 000 00 per month Benefits Cell phone reimbursement Health insurance Leave encashment Life insurance Provident Fund Work Location In person

📌 Centre Manager - Operations (Karnataka)
🏢 Apollo Clinic , koramangala
📍 Karnataka