Supervise and support front desk operations including check-in check-out room assignments and handling guest inquiries or complaints Ensure a high standard of customer service is consistently delivered by all front office staff Act as a point of contact for VIP and special guests Assist in training mentoring and supervising front desk team bell staff and concierge Prepare work schedules and ensure adequate coverage during all shifts Monitor employee performance and provide feedback to the Unit Head Maintain a smooth and effective flow of front office operations Ensure compliance with hotel policies and procedures including safety and security Prepare reports related to occupancy revenue and front office performance as required Coordinate closely with housekeeping maintenance and reservations departments to meet guest needs Handle and resolve guest issues or complaints in a timely professional manner Follow up with guests to ensure satisfaction Assist with managing the front office budget including labor costs and departmental expenses Oversee cash handling procedures and front desk accounting practices Job Type Full-time Pay Up to 48 500 00 per month Benefits Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Experience AFOM 2 years Required Language English Marathi Hindi Required Work Location In person Application Deadline 18 06 2025 Expected Start Date 01 08 2025

📌 Assistant Front Office Manager (Maharashtra)
🏢 Hotel Ambassador Ajanta
📍 Maharashtra