IT Manager Airline and Duties Role Overview The IT Manager will serve as the strategic and operational leader of all technology functions within the airline This role covers the full scope of IT responsibilities ranging from infrastructure and cybersecurity to vendor management systems reliability and digital product development The IT manager ensures that all systems across commercial operational and corporate departments are stable secure and aligned with the airline s growth objectives This person will play a critical role in enabling protected operations enhancing customer experience and driving digital transformation across the business Key Responsibilities Technology Strategy Leadership Define and drive the IT strategy aligned with the airline s commercial operational and growth objectives Build mentor and lead a high-performing IT team define clear roles career paths and accountability Oversee the configuration customisation and daily management of Zoho applications across CRM Finance HR and Support modules to align with business workflows Act as the primary administrator and liaison with Zoho support ensuring seamless integration user adoption and system optimization Digital Presence Product Development Own the airline s digital touchpoints corporate website booking interfaces internal portals and customer-facing dashboards Lead or oversee product development efforts whether in-house or via agency for enhancements new features and UX improvements Coordinate A B testing analytics tracking and continuous iteration based on user and commercial feedback Architecture Integration Define and maintain a scalable secure technical architecture that supports current operations and future expansion Ensure seamless data and process integration across operations commercial finance and customer systems Drive API strategy and enable internal external data interoperability Security Compliance Own cybersecurity posture threat detection vulnerability management access controls patching and response Ensure compliance with relevant aviation and data regulations e g data protection laws industry-specific standards Conduct regular security audits penetration testing and staff awareness training Required Qualifications Experience 8 years in IT leadership with at least 3 years in a senior strategic preferably in aviation travel logistics or another complex operations industry Proven experience managing end-to-end airline or transportation technology stacks or equivalent complexity Strong vendor negotiation and contract management experience Hands-on understanding of cloud infrastructure SaaS ecosystems API design and web product development Demonstrable cybersecurity and compliance leadership Excellent stakeholder management able to translate technical tradeoffs into business implications Degree in Computer Science Information Systems Engineering or equivalent advanced certification e g ITIL CISSP AWS GCP PMI a plus Job Type Full-time Pay 25 000 00 - 30 000 00 per month

📌 It Manager (airline) (Karnataka)
🏢 XEJet
📍 Karnataka