Customer Service Advisor (Kerala)

Customer Service Advisor (Kerala)

10 Aug
|
Upsilon Network
|
Kerala

10 Aug

Upsilon Network

Kerala

Job Position Customer Service Advisor Salary 15 000 - 20 000 per month Experience 0 - 3 years Retail Customer Management Experience Needed Excel Knowledge Needed We re looking for a friendly and proactive Customer Service Advisor to join our team Responsibilities Handling Customer Inquiries Respond to customer questions and concerns via phone email and live chat Problem-Solving Resolve customer issues efficiently and effectively escalating when necessary Maintaining Records Keep detailed and accurate records of customer interactions and transactions Retail Support Assist with customer management tasks related to our retail operations Requirements Retail Customer Management Experience You must have some experience in a retail environment dealing directly with customers Excel Skills A solid understanding of Microsoft Excel is essential for managing data and reports Communication Skills Excellent verbal and written communication skills are a must Problem-Solving Ability The ability to think on your feet and find solutions is key Team Player You should be able to work well within a team and contribute to a positive work environment Job Types Full time Permanent Fresher Pay 15 000 00 - 20 000 00 per month Language English Required Hindi Preferred Work Location In person

📌 Customer Service Advisor (Kerala)
🏢 Upsilon Network
📍 Kerala

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