Job Title Client Support Executive Location Rajkot onsite Experience 0 to 3 years Job Type Full Time Job Summary We are seeking motivated professionals to join our Operations and Implementation team This role is responsible for handling the complete project life cycle from client on-boarding to project go-live handover to the support team and ongoing client retention The ideal candidate should have a sound understanding of payroll processes and statutory compliance to help clients configure and use the HRMS software effectively and accurately Key Responsibilities Assist with on-boarding new clients onto our HRMS Human Resource Management System software Gather client requirements and help with configuration and setup Support user training and help clients understand how to use the software Work with different teams to resolve client queries and issues Learn and apply payroll rules salary tax PF ESI etc within the software Maintain records and documentation for each client project Communicate clearly with clients and internal teams to ensure smooth implementation Help hand over projects to the support team once implementation is complete Build strong client relationships through helpful and timely service Skills Required Basic knowledge of MS Excel Good written and verbal communication especially through email Interest in learning payroll HR systems and compliance Ability to understand and solve client problems Teamwork and coordination skills Organized detail-oriented approach to work Qualifications Bachelor s degree in Commerce Business IT or similar fields Postgraduate in HR or MBA is a bonus but not Mandatory Who Can Apply Freshers with strong learning ability and interest in HR tech Up to 3 years of experience in implementation payroll or client support Bonus if you ve worked with HRMS software or SaaS tools before We d love to hear from you You can also send your resume to career factohr com for consideration Job Types Full time Permanent Pay 12 000 00 - 22 000 00 per month Benefits Paid sick time Paid time off Ability to commute relocate Rajkot Rajkot Gujarat Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Language English Required Location Rajkot Rajkot Gujarat Required Work Location In person

📌 Hrms Support Executive (Gujarat)
🏢 Leading
📍 Gujarat