Junior Service Engineer - Fresher Role Defination As a Junior Service Engineer you will be responsible for providing exceptional after-sales support to our customers This includes responding to customer complaints evaluating and resolving issues assisting with equipment installation and training operators to ensure efficient and gentle machine operation Roles and Responsibilities - Address day-to-day breakdown calls from customers providing solutions over the phone or through on-site visits as needed - Handle mechanical and electrical breakdown issues competently Mechanical - Follow up on payment collections for services rendered - Install and commission new machines at customer sites and train operators and service personnel on proper machine operation and daily maintenance - Prepare documents such as pre-installation requirement checklists and installation checklists - Communicate with customers about AMC Annual Maintenance Contract requirements for supplied machines and negotiate charges - Willingness to travel extensively across India Your Profile Must - Diploma Bachelor s degree in Mechanical - 0-1 years of work experience in the woodworking industry Capital Equipment - Excellent interpersonal written and spoken communication skills - Willingness to travel extensively - Ability to interact and communicate effectively with top management - Strong presentation skills Desirable - Knowledge of woodworking machinery processes and applications Location - Pune - Bangalore Job Type Full-time Pay 15 000 00 - 20 000 00 per month Perks Health insurance Education Diploma Preferred Work Location In person