Responsible for ongoing communication of pertinence using the logbook provided to other shifts Responsible for ensuring that clear and constant communication lines are kept with all staff other area and Departments To ensure that all guest enquiries and requests are attended to in a helpful professional yet warm and friendly manner To ensure on a daily basis that you are fully aware of all arrivals to the Hotel and in particular VIP s and return guests and that you are aware of any special requests so that they may be acted accordingly To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors To ensure you have a complete and thorough knowledge of the outlets of the hotel their operating hours and the scope of services that they provide To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency To acquire through training provided a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations Job Types Full time Permanent Pay 11 971 16 - 20 000 00 per month Benefits Flexible schedule Food provided Paid sick time Paid time off Provident Fund Work Location In person

📌 Guest Relation Executive (West Bengal)
🏢 Vedic Village Spa Resorts
📍 West Bengal